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Austin Energy At-A-Glance

We are the nation’s 8th largest publicly owned electric utility. We serve more than 448,000 customers and more than 1 million residents. Our mission is to safely deliver clean, affordable, reliable energy and excellent customer service.

Service Area of Over 437 Square Miles

Austin Energy serves all of Austin and Travis County, as well as 15 square miles of Williamson County. 50% of our service area is outside the City of Austin.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

512-322-9100
View Outages Online

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RT Check out our latest electric vehicle related podcast, with Karl Popham of !
RT Great information in this mornings #cleantechup keynote by Greg Flay, CTO of #scc17 htt…
Crews have restored all power at Metric Blvd/Burnet Rd/Research Blvd/Payton Gin/Ohlen area caused by bird nest fire. #ATXoutage

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