Plug-in Austin EV Charging Station Rebate

Commercial Business Owners Can Save on Installations

Connect EV charging stations at your place of business to the robust Plug-in Austin network.

  • Description
  • Incentive
  • Eligibility
  • How to Apply
  • Find a contractor

Rebates Available for Installing EV Charging Stations

The Plug-In Austin network offers hundreds of electric vehicle charging stations throughout the Austin area. Most Plug-In Austin charging stations are privately owned, though some are also owned by Austin Energy. Commercial and multifamily Austin Energy account holders or their authorized representative are eligible for Plug-In Austin EV Charging Station Rebates if they install a ChargePoint network compatible station and join the Plug-In Austin network. The Plug-In Austin network allows subscribed drivers to charge unlimited for $4.17 per month at Level 2 stations. 

Station hosts joining the Plug-in Austin network must sign a Station Host Agreement (pdf) to let Austin Energy set station pricing for the Level 2 Plug-In EVerywhere station driver program and the DC Plug-In Fast stations. Austin Energy provides a bill credit for energy consumed (kWh) at host’s station(s), pays for hosts’ network renewal fees, and monitors the station(s).

Station host’s employees, customers, visitors, residents, or EV drivers in general can be Plug-In EVerywhere members and use all participating charging stations on the network, including the station host’s charging station(s). The station host has the option of limiting access to their level 2 charging stations for residents or employees.

Plug-in Austin Network is enabled by ChargePoint cloud services, which allows Austin Energy to set charging station session pricing, remotely monitor stations and sessions, and deploy electric grid solutions (for example, to cycle charging station off occasionally as needed). 
 

Why Join Plug-in Austin?

  • Austin Energy pays for annual network licensing renewal fee*
  • Austin Energy reimburses Host for the electricity (kWh) used at the station
  • Austin Energy monitors the station(s) for problems and maintains the network infrastructure

Incentives Available

  • All ChargePoint and Leviton Level 2 (240V) one or two port charging stations are eligible for a rebate of up to $4,000 per charging station installed at an existing construction site, and up to $2,500 per charging station installed with new construction.
  • ChargePoint network compatible DC fast charging station(s) (480V, 50 kW or more) with SAE Combo & CHAdeMO connectors are eligible for a rebate of up to $15,000 per station. 
    • Rebate amount is based on whichever is less (either the maximum rebate amount or 50% of total equipment and installation costs).
    • Total rebate cannot exceed net costs paid by host, and to include third-party incentives.
  • Application for rebate must be submitted within 180 days of charging station installation or, if in the City of Austin, within 180 days of a passing permit inspection. 
  • Up to six level 2 and DC fast charging stations can be rebated per address, per year. 


*Austin Energy will not pay for initial network licensing fee but will pay for every subsequent year the stations remain on the Plug-In Austin network. 

Eligibility

  • Must be an Austin Energy commercial or multifamily customer or their authorized representative. Authorized representatives include electric account holder at alternate address, parent corporation of account holder, property manager or owner, or tenant.
  • One application per address point per fiscal year (October - September)
  • Application for rebate and documentation of costs must be submitted within 180 days of charging station installation or, if in the City of Austin, passed permit inspection
  • All steps to onboard charging station(s) onto Plug-In Austin network must be completed within 60 days of application submission (assistance will be provided by Austin Energy staff)

 
Contractual

  • An executed Station Host Agreement (pdf)
  • Rebate conditions include participation in future Austin Energy charge management Programs for a three-year term
  • Station host allows Austin Energy to set and collect session fees (Austin Energy pricing policy)
  • Station host owns station(s) and purchases the initial network cloud services activation fee
  • Station host repairs station(s)

Installation

  • Installations must follow National Electric Code
  • Installations within the City of Austin must pass an inspection from the City of Austin
  • Electric and construction make-ready can be done by any licensed professional but final station set up must satisfy station manufacturer (ChargePoint) requirements
  • If installing DC fast charging station(s), station(s) must be open to the public
  • Station(s) must have a wheel stop, a bollard, or a curb that protects the station and does not block a person using a wheelchair from using the station
  • Must install standard “EV Charging ONLY” and tow away sign(s)
  • Must install Austin Energy provided station inserts to identify the Plug-In Austin station(s)
  • EV parking space must be reserved for electric vehicle charging only (except in parking spot reserved for ADA)

Technical 

  • Hardware must be new, and ETL/cETL/UL listed
  • Must submit photo(s) of site showing each: 1) charging station with program insert, 2) "EV Charging Only" and tow away signage (1 per port/ parking spot),  and 3) bollard, wheel stop, or curb (one per port/parking spot)
  • Station host grants stations’ ChargePoint Cloud network access to Austin Energy
     

Find an Electrician

Electric and construction make-ready can be done by any licensed professional but final station set up must satisfy station manufacturer (ChargePoint) requirements. You may refer to the list of contractors listed under Find a Contractor, or you may use any licensed electrician.

Install Charging Station(s)

Install charging station(s) per program requirements:

  • Installations must follow National Electric Code
  • Installations within the City of Austin must pass an inspection from the City of Austin
  • Electric and construction make-ready can be done by any licensed professional, but final station set up must satisfy station manufacturer (ChargePoint) requirements
  • If installing DC fast charging station(s), station(s) must be open to the public
  • Station(s) must have a wheel stop, a bollard, or a curb that protects the station and does not block a person using a wheelchair from using the station
  • Must install standard “EV Charging ONLY” and tow away sign(s)

Apply for Your Rebate Online

Please make sure you have everything you need before starting. The following information is required for your online rebate application:

  • Active Austin Energy electric customer account number
  • Charging station manufacturer/ model
  • Charging station serial number
  • An itemized installation and charging station invoice that is clearly marked paid-in-full and/or reflects a zero balance due
  • Electrician name and web address
  • Permit number (if installed within the City of Austin)
  • A signed Station Host Agreement (pdf)
  • Certificate of property and general liability insurance
Apply for a Rebate Online

You can apply for your rebate online after your charging station installations are complete.

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

Tips for Applying Online

  • If you choose to submit the online rebate application, you will need to have all required information on hand before you start.
  • You will need to complete and submit the application in a single session. You cannot save your information and start again later. Active sessions time out after one hour of inactivity.
  • You will need to scan or photograph documents and upload into the application system. The system will accept any of the following file formats: 
    • Adobe Acrobat PDF (.pdf)
    • Microsoft Word Document (.doc or .docx)
    • JPEG (.jpg)
    • ZIP (.zip)
  • Check your rebate status online using the confirmation (enrollment) number you receive after the application submission. You will also need your City of Austin utility account number. 

Call us at 512-494-9400 or email pluginaustin@austinenergy.com if you have questions about your rebate status or need help with your rebate application.

Find an Electrician

You must use a licensed electrician to qualify for this offering. As with any service for your home, we recommend that you check references and get at least three different estimates. 

The Charging Station Installers listed below includes companies that have identified themselves as having residential and/or commercial electric vehicle charging station installation experience. If you have experience installing charging stations, are a licensed electrician, and would like your company on this list, please email Plug-In Austin.

Charging Station Installers must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All qualified Charging Station Installers must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf).

Company

Phone

The selection of a participating contractor to perform work is the sole decision of the property owner and/or authorized lessee/occupant. Inclusion in this directory does not represent an endorsement by Austin Energy of any product, individual, or company. No work is guaranteed or warranty expressed or implied, and Austin Energy makes no guarantees as to the quality, cost, or effectiveness of the products provided and work performed by the contractor, employees, or subcontractors.

Disclaimer

Funding is limited and available only to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice.
Rebates are not guaranteed until after Austin Energy's review and approval of the rebate application. Program guidelines include additional requirements and limitations for receiving the above rebate. Contact us for more details.

Date last reviewed or modified: 07/08/2022