Austin Energy By the Numbers

Financial Health, Reliable Service

Customer Driven. Community Focused.

Austin Energy is an enterprise department of the City of Austin. Community-owned since 1895, we provide electric power and retail energy services to the Greater Austin area. The Austin City Council sets rates as well as terms and conditions of service. Austin Energy is part of the Electric Reliability Council of Texas (ERCOT).

Five of the nation’s 20 largest cities own their electric utilities. Only two of these cities — San Antonio and Los Angeles — are larger in population than Austin. In the United States, 2,020 public entities, mostly cities, own their electric utilities.

$1.72 billions approved fiscal year 2023 budget; 1,897 total fiscal year 2023 full-time employees.


Austin Energy earns no profits and pays no federal income taxes. All revenues benefit the customers of Austin Energy and the residents of the City of Austin. The primary financial benefit to the City of Austin is Austin Energy’s transfer to the General Fund, which is set by policy and allocated by elected City Council members to municipal purposes such as fire and parks.

Unaudited Income Statement     
  September 30, 2022  September 30, 2023
Operating Revenues $1.092 billion $1.039 billion
Power supply Revenue $694 million $637 million
Power Supply Expenses $634 million $581 million
Non-Fuel Expenses $930 million $812 million
Depreciation Expense $205 million $277 million
Operating Income (Loss) $17 million $6 million
Other Revenue (Expense) $80 million $86 million
General Fund and Building Service Transfer ($115 million) ($114 million)
Net Income/Loss ($18 million)

($22 million)

Debt Service Coverage $2.2 million $2.1 million
Debt to Capitol Ratio 56% 55%


Austin Energy serves residential, commercial, and industrial customers — with the majority falling into the residential category. Customer growth has been strong for many years.

Customers, Consumption, and Sales by Class FY23
Customer Class kWh Revenue ($) Customer Count
Residential 5,192,876,022 $662,848,417.42 487,097
Commercial 5,815,885,521 $626,750,613.52 54,149
Industrial 3,254,865,862 $240,241,267.49 122
FY Total 14,263,627,405 $1,529,840,298.42 541,368

1,325,749 interactions for the Utility Contact Center; 1,100,368 interactions for Austin 3-1-1

Power Generation

As a municipal utility, Austin Energy owns, operates, and contracts for power generation. It owns natural-gas-fueled power generation facilities as well as biomass, and it owns interests in a coal plant and a nuclear power plant. On the renewable energy side, Austin Energy contracts for thousands of megawatts of wind and solar energy. As with all power producers within ERCOT, all electricity is sold to the ERCOT market at prices set by the competitive market.

Percent of Energy Generated from Austin Energy Assets (MWh) FY23

Texas Generation Map FY23

Texas Energy Generation Map
Energy Types: Wind, Solar, Natural Gas, Coal, Nuclear, and Biomass

Carbon-Free Generation

Austin Energy is a leader in adopting innovative technologies, and its goal is to match customers' use with 100% carbon-free generation by 2040, helping the City of Austin reach its goal of becoming a net-zero City.

Carbon-Free Energy as a Percent of Load

Energy Efficiency, Power Storage, and District Energy and Cooling

Energy Efficiency Results

Austin Energy also has made steady progress in energy efficiency for more than three decades. The utility has a goal of saving 1,200 MW by 2030 through its energy efficiency programs.

Austin Energy also invests in other innovative technologies to meet customer energy needs in a changing electric industry, including:

  • District Energy and Cooling — Austin Energy operates three central chilling stations for air conditioning use in downtown and other high-density areas. This operation moves peak electric use to non-peak periods to save money.
  • Power Storage — In early 2018, Austin Energy installed a major 1.5 MW battery for distribution-level power storage from renewable and other resources.

Transmission and Distribution Infrastructure

Austin Energy owns and operates a high-voltage transmission system to move electricity from power generation facilities to substations for distribution. The transmission system is used by Austin Energy, as well as other utilities within ERCOT, with rates regulated by the Public Utility Commission of Texas. Transmission revenue is earned from utilities within ERCOT, including Austin Energy, and not directly from retail customers.

Austin Energy also manages and improves a distribution system throughout the 437 square mile service area. Our mission is to safely and reliably distribute electricity from our substations to customers’ homes and businesses throughout the Austin area. We work 24/7 to maintain the integrity of our system to meet the needs of our customers.

Transmission and Distribution Structure; 6333 Miles of Transmission Lines; 12,164 Miles of Distribution Lines; 44,309 Overhead Transformers; 4,753 Transmission Structures; 79 Transmissions and Distribution Substations; 141,807 Distribution Poles; 44,193 Pad-mounted and Underground Transformers
Transmission and Distribution Infrastructure
 Transmission Lines  633 miles
 Distribution Lines 12,164 miles
 Overhead Transformers 44,308
 Transmission and Distribution Substations  79
 Distribution Poles         161,807
 Pad-mounted and Underground Transformers 44,193
 Transmission Structures 4,753


Austin Energy spends millions a year to maintain, replace, and modernize its distribution system. Reliability  means customers have the power they need, when they need it. Austin Energy works 24/7 to keep the lights on and the power flowing for Central Texas residents. These numbers do not include major outage events.

Standard Austin Energy TX Electric Utilities
SAIFI — The system’s average number of interruptions a year per customer 0.89 interruptions 1.62 interruptions
SAIDI — The system's average interruption length in minutes 83.97 minutes 184.19 minutes
Date last reviewed or modified: 05/02/2024