Other Line Items on Your Bill
Charges and Fees
Community Benefit Charges
The Community Benefit Charges include:
Customer Assistance Program (CAP) — The City of Austin Customer Assistance Program provides
assistance to qualifying low-income and disadvantaged residential customers in the Austin Energy service territory.
CAP provides bill discounts, such as waivers of Austin Energy's Customer Charges and a 10% reduction of electric charges.
Learn more about the Customer Assistance Program
Service Area Lighting — The Service Area Lighting component recovers the costs of street lighting
(except for those maintained by the Texas Department of Transportation) and the operation of traffic signals in the
City of Austin. Customers who live outside the City do not pay these fees.
Energy Efficiency Programs — The Energy Efficiency Programs piece recovers the cost
of energy efficiency programs. This includes rebates offered to residential customers to make improvements to
their homes to reduce their electric bills.
Energy Efficiency Improvements — This component recovers costs for Austin Energy
Rebates and Incentives, which can help reduce the cost of making energy efficiency improvements to homes,
businesses, or multifamily properties.
Learn more about Austin Energy Rebates and Incentives
Solar — This component includes recovery of the cost for solar rebates to encourage the
installation of rooftop solar systems. These systems help decrease long-term costs for Austin Energy and the
ERCOT system. Reducing demand for electricity during the peak summer months defers or avoids the need to construct new generating plants.
Learn more about rebates for installing a solar system in your home
Green Building — This component recovers the costs for Austin Energy Green Building, which
promotes and implements policies and guidelines to increase energy efficiency and sustainability in the
construction of new homes and businesses.
Learn more about Austin Energy Green Building
- Energy Efficiency Improvements — This component recovers costs for Austin Energy Rebates and Incentives, which can help reduce the cost of making energy efficiency improvements to homes, businesses, or multifamily properties.