Other Line Items on Your Bill

Charges and Fees

Community Benefit Charges

The Community Benefit Charges include:

  • Customer Assistance Program (CAP) — The City of Austin Customer Assistance Program provides assistance to qualifying low-income and disadvantaged residential customers in the Austin Energy service territory. CAP provides bill discounts, such as waivers of Austin Energy's Customer Charges and a 10% reduction of electric charges.

    Learn more about the Customer Assistance Program
  • Service Area Lighting — The Service Area Lighting component recovers the costs of street lighting (except for those maintained by the Texas Department of Transportation) and the operation of traffic signals in the City of Austin. Customers who live outside the City do not pay these charges.
  • Energy Efficiency Programs — The Energy Efficiency Programs piece recovers the cost of energy efficiency programs. This includes rebates offered to residential customers to make improvements to their homes to reduce their electric bills.
    • Energy Efficiency Improvements — This component recovers costs for Austin Energy rebates and incentives, which can reduce the cost of making energy efficiency improvements to homes, businesses, or multifamily properties.

      Learn more about Austin Energy Rebates and Incentives
    • Solar — This component includes recovery of the cost for solar rebates to encourage the installation of rooftop solar systems. These systems help decrease long-term costs for Austin Energy and the ERCOT system.

      Learn more about rebates for installing a solar system in your home
    • Green Building — This component recovers the costs for Austin Energy Green Building, which promotes and implements policies and guidelines to increase energy efficiency and sustainability in the construction of new homes and businesses.

      Learn more about Austin Energy Green Building

Learn More

Date last reviewed or modified: 03/01/2023