Affordable Energy Summit
Working Together to Help Our Neighbors in Need
The annual Affordable Energy Summit keeps Austin Energy's community partners and direct service providers up-to-date on programs and changes that could impact low-income customers.
At this annual event, Austin Energy presents updates on our Customer Assistance Program, which provides payment assistance to our customers who face financial difficulties or serious medical problems. Topics include program benefits, residential rates, collections process, and bill options for customers.
By working directly with our community partners, Austin Energy can reach more customers by working with agencies that serve thousands of clients monthly. Community partners include non-profit organizations, faith-based groups, government agencies, advocacy groups, and low-income housing representatives.
2023 Affordable Energy Summit
The Affordable Energy Summit is being planned for the upcoming year. More details to come.
If you have questions, please email Community Connections for more information.
Previous Events At-A-Glance
2022 Affordable Energy Summit
- Attendees: 143
- Agencies Represented: 58
2019 Affordable Energy Summit
- Attendees: 167
- Agencies Represented: 72
Presentations
- Affordability Impact of Small Dollar Lending
- City of Austin Equity Office
- City Service Design & Affordability
- Collections Process & Payment Arrangements
- Customer Assistance Program
- Low Income Displacement Services
- Utility Scams and Vulnerable Populations
- Utility Services Regulation
2018 Affordable Energy Summit
- Attendees: 160
- Agencies Represented: 72
- View 2018 event photos
Presentations
- City of Austin Utilities
- Collections Process & Payment Arrangements
- Customer Assistance Program
- Customer Assistance Program Data Segmentation & Evaluations
- Introduction to Information Request & Escalations
- Low-Income Solar & Electric Vehicle Offerings
- Low-Income Weatherization
- Utility Services Regulation
2017 Affordable Energy Summit
- Attendees: 167
- Agencies Represented: 65
- View 2017 event photos
Presentations
- City of Austin Utilities
- Payment Arrangements & Collection Process
- Customer Assistance Program
- Energy Efficiency Programs
- EVs are for EVeryone
- Low-Income Consumer Decision Making
- Affordability and the Austin Energy Strategic Plan
- Utility Services Regulations
Community Partners
- ADAPT of Texas
- AIDS Services of Austin
- American Achievement Corp.
- Any Baby Can
- Arc of the Capital Area
- Ascend Center for Learning
- Austin Community College
- Austin Interfaith
- Austin ISD
- Austin Tenants' Council
- Austin Travis County Integral Care
- Austin Voices
- Avance Austin
- Bethany United Methodist Church
- Blackland Community Development Corporation
- Capital Area Food Bank of Texas
- Capital IDEA
- Capstone Real Estate Services
- Caritas of Austin
- Catholic Charities of Central Texas
- Central Presbyterian Church
- Child, Inc.
- Christian Service Center
- COA, Health and Human Services Department
- David Chapel Missionary Baptist Church
- Downtown Cluster of Congregations and Social Service Agencies
- El Buen Samaritano Episcopal Mission
- Ending Community Homelessness Coalition
- Family Eldercare
- Foundation Communities
- Foundation for the Homeless
- Front Steps, Inc.
- Goodwill Industries of Central Texas
- Greater Mt. Zion Church-Community Assistance & Referral Ministry
- H.A.N.D.
- Home of Hope
- Hospice Austin
- Housing Authority of the City of Austin
- Ladies of Charity of Austin
- Loaves and Fishes All Saints Episcopal church
- Master's Hands No More Chains Ministries
- Meals on Wheels and More
- National MS Society
- Neighborhood Service Unit
- New Milestone Foundation Housing c/o Park Property Management
- Paradise Oaks Apartments
- Prak Property Management
- Sacred Heart SVDP
- SafePlace
- Saint Louise House
- Saint Mary Cathedral
- Society of St. Vincent de Paul Diocesan Council of Austin
- SouthPark Ranch Apartments
- St. Albert Catholic Church SVDP
- St. Austin Catholic Church
- St. Ignatius/San Jose Food Pantry
- St. John Neumann SVDP
- St. Louis Catholic Church SVDP
- St. Matthew's Episcopal Church
- St. Paul's Catholic Church SVDP
- St. Peters SVDP
- Texas Department of State Health Services
- Texas Gas Service
- Texas RioGrande Legal Aid, Inc.
- Texas ROSE
- Texas VFW Foundation
- The University of Texas at Austin, Student Emergency Services
- The Wright House Wellness Center
- Travis County Services f/t Deaf & Hard of Hearing
- Travis County Health & Human Services & Veteran Services
- Trinity Center
- WBC Opportunities
- Youth & Family Alliance dba LifeWorks
Learn More
Date last reviewed or modified: 11/14/2022