Access to Your Account Information
City of Austin utility customers may:
- Release utility account information to another person
- Add an authorized user to their utility account
- Request past utility account records
Release Your Account Information — You may give another person who is not living with you, such as a caregiver, parent, or business associate, access to your City of Austin utility account.
Add an Authorized User — You may add a financially-responsible authorized user to your account. Financially responsible users are typically spouses, domestic partners, roommates, or business associates.
Request Your Past Account Records — Your past utility account information is available by request.