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Enjoy Summer Savings

Manage Your Energy Bills with Our Tools and Tips

Whether you own or rent, small changes around the house help reduce your energy use.
Start Saving Now

When summer temperatures soar, your air conditioner works harder and drives your electricity bills higher. Austin Energy provides tools and tips to help you monitor your electricity use and manage your energy bills.

Whether you own or rent your home, our resources help you keep track of how much electricity you are using, how to cut down on energy consumption, and how to increase your home’s energy efficiency.

Why Austin Energy Wants Customers to Save Money

As a community-owned utility, Austin Energy is committed to affordability. We want to help you save money and energy this summer because we are dedicated to benefiting customers and the community. Our savings tips, tools and rebates regularly empower customers like you to lower energy bills, increase indoor comfort, improve indoor air quality and reduce your environmental impact.

Start with the Austin Energy Web App

Try our web app to avoid surprises on your energy bill. View your home electric usage anywhere you have Internet access. You can also receive alerts when your usage approaches the next billing tier.

Use your City of Austin Utilities online username and password to log in today

Find Help with High Bills

The City of Austin has a long history of helping customers with their utility costs. Our comprehensive Customer Assistance Program (CAP) channels millions of dollars annually to programs that help customers facing temporary and long-term financial difficulties as well as serious medical problems. Energy efficiency improvements are also available through CAP.

City of Austin services include:

  • Utility Bill Discounts — Customers on low or fixed incomes who already participate in certain federal, state, or local assistance programs can benefit from the City of Austin’s CAP Discounts Program. CAP Discounts can help reduce utility bills an average of $760 a year.
  • Financial Support Plus 1 — This program helps customers who are having financial difficulties and are unable to pay their utility bills due to unexpected emergencies. Austin Energy partners with local social service agencies who administer the funding to qualifying customers.
  • Payment Arrangements  — Payment arrangements are available to customers who fall behind on their utility bills. To enter into an arrangement, customers must pay their monthly bills on time and pay the current billed amount plus a monthly installment payment to reduce their delinquent balance.
  • Budget Billing  — Budget Billing is a service available to customers who prefer to avoid significant fluctuations in their monthly utility bills. To achieve this, Austin Energy takes an average of a customer's previous 12 months of utility bills to calculate an average utility bill payment.
  • Services for the Medically-Vulnerable  — The City of Austin offers a Medically Vulnerable Registry for customers with a long-term disease, ailment, or critical illness. Eligible customers receive additional time to pay their bills and receive one-on-one case management.

Remember These Rebates and Resources

  • Weatherization Assistance  — Austin Energy helps income-eligible homeowners and renters save energy and improve indoor comfort with no-cost home energy improvements, which may include attic insulation, minor duct repair/replacement, weatherstripping, and solar screens.
  • Thermostat Rebates — Earn a $25 installation rebate for each eligible thermostat you install. Plus, we offer an $85 energy cycling participation incentive for each Austin Energy-approved Wi-Fi-connected thermostat when you enroll in voluntary energy cycling.
  • Home Performance with ENERGY STAR® — Enjoy greater savings by making whole home energy improvements with the help of rebates and loans when you need to replace a 10+ year old air conditioner.
  • Instant In-Store Savings — Austin Energy customers can now receive instant savings while shopping for select energy-efficient products at participating Austin-area retailers. Simply purchase one of the eligible energy-efficient products at one of our participating retailers and get your instant savings when you check out.

Try These Tips

Texas heat sizzling beyond 100 degrees?  Extra house guests?  New home appliances? More time indoors? Older air conditioner working overtime? You might have many reasons for higher energy bills this summer.

Consider these tips and more as you look for easy ways to save.

  • Set your thermostat at 78 degrees or higher in the summer. Raise the thermostat to 85 degrees when you are away for two hours or more.
  • Install LED light bulbs. LEDs use 90% less electricity, generate less heat, and last 10-25 times longer than regular incandescent bulbs, and five times longer than Compact Florescent Lightbulbs (CFLs).
  • Point fans in your direction. Fans blowing directly on you can make temperatures around you feel up to 5 degrees cooler.  Only keep fans on when you are in the room.
  • Clean your AC condenser/evaporator coils. Clean coils lower your energy costs, extend the unit's life, and provide cleaner air for you to breathe.
  • Keep debris and high grass away from the condenser. These obstacles block airflow, which makes the condenser work harder and run longer.
  • Close shades/curtains on windows hit by direct sunlight. This helps to prevent heat from getting indoors.
  • Provide shade for outside AC units. AC units shaded by trees or structures work more efficiently and use up to 10% less electricity.
  • Avoid turning on the oven during the hottest time of the day. Using a microwave or a slow cooker produces less heat.
  • Unplug appliances and electronic devices when you are not using them. They use energy even when they are turned off. Turn off your lights when you leave home.
  • Let someone else pay the energy bills. Go to a library, shopping center or community center and take advantage of climate-controlled activities away from home.

Want to pass along these tips? Share these printable versions with your friends and family.

Stay Safe, Indoors and Outside

Summer brings outdoor activities like swimming, boating and barbecuing with family and friends. Summer also brings the usual safety warnings about heat, dehydration and protection from the sun’s harmful rays.

However, there are other outdoor hazards to consider — electrical hazards. Many of the activities we enjoy have electrical components, including pool pumps, boat dock lighting, electric rotisseries and even ice cream makers. 

Some simple precautions can help you stay safe during summer activities:

  • Make sure your children know to stay away from electrical substations and to never climb a substation fence.
  • Do not attempt to climb utility poles or trees touching power lines. Also, never try to prune or trim trees touching power lines. Austin Energy can help you safely prune trees around power lines.
  • Only use extension cords safe for outdoor use to power tools and toys when you’re working or playing outside. Remember that extension cords are a temporary, and not permanent solution for powering appliances. Use only when necessary.
  • Work on electric pool pumps or underwater pool lights when no one is in the water. 
  • Keep electrical appliances at least 10 feet away from pools or other bodies of water.
  • Make sure appliances like blenders, mixers, power tools or other appliances with moving parts are switched off before plugging them in.
  • Swim far away from boat docks, especially docks equipped with electric lights. If swimmers are near your boat, turn all electricity off. If there is faulty wiring, water can become energized, and endanger swimmers nearby.
  • Keep electronics away from the bathtub and shower, especially when plugged in. Phone chargers, hair dryers and similar items pose a risk near water.
  • Make sure lamps and light fixtures are unplugged or switched off before attempting to change a lightbulb.
  • Never use silverware or other metal items to retrieve items from a plugged-in toaster.
  • Use outlet covers when small children are in the home.

Learn More

 


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