Austin Energy Information on Power Outages

How to stay safe and report electric outages in your home or business

When The Lights Go Out, Don’t Be In The Dark
Whether it's at your home or business, Austin Energy’s outage map and notification system helps you stay informed during outages.
Monitor Your Outage

Monitor Your Outage

From lights out to lights on, we help you stay informed during outages.
Having trouble? Call 512-322-9100.
Change Alert Preferences in Online Customer Care

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages
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Agreed! It's always an interesting conversation to ask people what they keep their thermostat at during the summer.
RT 'Tis the season for Trail of Lights! Check the map for road closures, bike/scooter parking and passenger pickups/drop-o…
You can pay with a credit card via the Quick Payment option through Paymentus. However, there is a fee a…

 

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