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Billing Options
Ways to Receive Your Bill and Manage Monthly Charges
City of Austin Utilities offers flexible billing options to help you manage your monthly utility account. You can:
- Receive your monthly utility bill notification electronically or have it mailed to your address on file.
- Take the guesswork out of the amount of your bill each month with Budget Billing.
Go Paperless: Sign up for eBill
With paperless eBills, you can receive your monthly bill notifications in your email inbox. It's easy to sign up and you can cancel anytime.
To sign up for eBill paperless bill notifications, you can:
- Call Customer Care at 512-494-9400 to speak to a representative.
- Login to Online Customer Care to start or stop eBill.
Budget Billing: Pay Approximately the Same Amount Each Month
Budget Billing lets you pay approximately the same amount each month for your utility services.
With Budget Billing, we calculate your monthly payment by adding together utility service averages based on usage information and days of service.
Get details about Budget Billing
¿Quiere recibir su factura de servicios públicos de la Ciudad de Austin en español?
Si gusta recibir este aviso en español, llame a Ciudad de Austin al 512-494-9400 y presione el número "2" cuando escuche "para español marque número dos."
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Date last reviewed or modified: 1/31/20