Load Profiler

Load Profiler is Austin Energy's free, easy-to-use cloud-based service that allows you to monitor and analyze your energy usage patterns. You can use Load Profiler to get a detailed, accurate picture of your company’s energy use. It can help you identify opportunities to reduce your business’s energy consumption, increase efficiency, and save money.

How Load Profiler Works

Load Profiler logs your energy use data every 15 minutes, 24 hours a day, 7 days a week. It then presents your energy and demand usage in easy-to-view graphs, charts, tables, and reports. The data is posted usually within 24 hours of the actual usage.

With Load Profiler, you can:

• Identify peak loads and analyze opportunities to reduce and shift them
• Discover and correct a low power factor
• Recognize unusual or unnecessary loads
• Inform operations staff to changes in equipment usage
• Identify high night and weekend usage
• Easily identify other energy inefficiencies

A Solution to Fit Any Company

Austin Energy offers two product packages to meet your needs.  Both are available at no charge to our commercial customers, and both provide secure access to your business’s energy usage data.

• Load Profiler Essentials is designed for customers who do not manage multiple sites or accounts. It provides an executive-style dashboard for users who want a clear understanding of their company’s energy consumption and associated costs. 
• Load Profiler Professional is optimized for customers who track multiple accounts or multiple facilities. It provides a simple, preconfigured setup, but also gives advanced users greater flexibility to customize a dashboard for more complex business operations.

On-Site Equipment and Installation Requirements

After you select the Load Profiler package that best meets your needs, Austin Energy will verify your meter’s current interval data compatibility and set up a secure user account for you to monitor your energy usage.

If your current meter is not compatible with Load Profiler, you may request a meter upgrade. This upgrade will be scheduled with personnel at your site(s) and may require a brief outage. Once the interval meter is installed, you can securely access your company's information on the Web or mobile device and start actively managing your company’s energy load.

Sign Up Today

Your Key Account Manager can answer any product questions and help you sign up. If you don't have an assigned Key Account Manager, email Customer Care for assistance. Please include your company name and phone number, and account number if that information is available.

Learn More

• See options for managing your commercial energy usage
• Monitor daily energy usage and power factor data with the Austin Energy App