About Austin Energy - Who We Are

Our commitment to safe, reliable electric service, environment, and community

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Austin Energy At-A-Glance
We are the nation’s 8th largest publicly owned electric utility. We serve more than 448,000 customers and more than 1 million residents. Our mission is to safely deliver clean, affordable, reliable energy and excellent customer service.
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Service Area of Over 437 Square Miles

Austin Energy serves all of Austin and Travis County, as well as 15 square miles of Williamson County. 50% of our service area is outside the City of Austin.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages
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Take advantage of rebates offered by to improve your water efficiency and lower your water bills.…
Leave the extreme kite flying to Benjamin Franklin! Don’t fly kites during a thunderstorm or near electrical wires.…
With the threat of heavy rain this weekend, please stay safe! If there is an outage in your area, call 512-322-9100…

 

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