Residential Utility Services
City of Austin Utilities for Your Home
The City of Austin provides public utilities to residents of Austin and some surrounding areas. Depending on where you live, you could receive one or more utility services from the City of Austin.
Multiple City Utility Services All in One Bill
Your bill includes charges for all of your City of Austin utility services. It can include charges for drainage, electricity, solid waste, street service, wastewater, and water.
Customer service representatives are available to help at our walk-in service centers and by telephone. You can also register to manage your account and pay your bill online.
|Customer Care||Online Customer Care|
Customer service for electric, water, solid waste, and recycling services with the City of Austin.
Get help with:
On the web: coautilities.com
Manage your residential or commercial utility services any time, day or night.
Register to create your online account
Browse Support for helpful information on fees and deposits, billing, payment, and customer assistance.
Log in to City of Austin Utilities Online Customer Care to:
Browse Support for Helpful Information
Start, Stop, or Transfer Residential Service with City of Austin Utilities
The City of Austin provides public utilities to residents of Austin and some surrounding areas.
Renewable Energy Options
Austin Energy customers have the option to choose between powering their homes or businesses with either traditional or renewable sources of electric energy, such as Texas wind or Community solar.
Billing and Payment Options for Residential Customers
Understand items on your utility bill and know your utility bill options, like Budget Billing and Paperless Bills.
Convenient payment options are available anytime, day or night.
- Visit City of Austin Utilities Online
- Contact City of Austin Utilities
- Learn how to manage high home energy bills