Pay by Mail

You may pay your City of Austin utility bill by personal check, cashier's check, or money order.

Be sure to detach your payment stub from your utility bill and include it with your payment. Please do not include any paper clips, staples, or additional correspondence in your return payment envelope.

Mail your payment to:

City of Austin - Austin Energy - Payment Processing
PO Box 2267
Austin, TX 78783-2267

Date last reviewed or modified: 8/28/18

Customer Services
Disability Assistance

Relay Texas: 7-1-1
TDD: 512-477-3663 

Request Accommodations

Report Outages

Follow Us