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Make a Quick Payment by Phone or Web
Pay Anytime Day or Night
If you need to make a payment immediately to stop disconnection, you can use Quick Payment on the phone or online.
- Call toll-free 1-833-375-4919 to make utility payments by phone
- Or make a Quick Payment online
There is a convenience fee assessed for each Quick Payment: $2.39 for residential, $3.95 for commercial accounts.
Learn about using Quick Payment to reconnect service
Types of Quick Payments Accepted
Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website.
Quick Payment lets you pay your utility bill with:
- ATM/debit cards
- Discover
- Electronic checks
- MasterCard
- Visa
Required Information
You'll need to supply:
- City of Austin account number, including any leading zeroes.
- Credit card or ATM/debit card number and expiration date.
- ZIP code where the credit or debit card statement is mailed for payment.
- ZIP code for your service address.
- Routing number and checking account number if paying by check.
- Payment amount.
A return item charge will be assessed if payment is rejected.
Learn More
- Pay automatically each month with Autopay
- Pay approximately the same amount for your utilities each month with Budget Billing
- See all bill payment options
Date last reviewed or modified: 1/31/20