Make a Quick Payment by Phone or Web

If you need to make a payment immediately to stop disconnection, you can use Quick Payment on the phone or online.

• Call toll-free 1-833-375-4919 to make utility payments by phone
• Or make a Quick Payment online

There is a convenience fee assessed for each Quick Payment: $2.39 for residential, $3.95 for commercial accounts.

Learn about using Quick Payment to reconnect service

Types of Quick Payments Accepted

Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website.

Quick Payment lets you pay your utility bill with:

• ATM/debit cards
• Discover
• Electronic checks
• MasterCard
• Visa

Required Information

You'll need to supply:

• City of Austin account number, including any leading zeroes.
• Credit card or ATM/debit card number and expiration date.
• ZIP code where the credit or debit card statement is mailed for payment.
• ZIP code for your service address.
• Routing number and checking account number if paying by check.
• Payment amount.

A return item charge will be assessed if payment is rejected.

Learn More

• Pay automatically each month with Autopay
• Pay approximately the same amount for your utilities each month with Budget Billing
• See all bill payment options