Tree Pruning

image of a branch conducting electricity while touching a power line in a storm

Austin Energy's tree pruning program helps prevent power outages and accidents.

In Austin, tree limbs are the most common cause of power outages. During windy and stormy weather, swaying and broken tree limbs can rub against and hit or sever power lines. Such impacts can cause service fluctuations, widespread outages, and fires.

Most importantly, trees growing too close to power lines endanger the lives of utility workers and the public.

Austin Energy Tree Pruning Program

Like most states, Texas adopted the National Electrical Safety Code, which requires electric utilities to prune tree limbs away from power lines and electrical equipment.

Austin Energy follows a pruning program to meet the National Electrical Safety Code, avoid potential liability issues, and prevent outages and accidents. Our Certified Arborists and Foresters work closely with contractors to prune trees and keep them clear of power lines for four to five years.

Tree Replacement

If we must remove a tree, we provide a utility-compatible replacement upon request. We offer a variety of 5- to 15-gallon replacement trees, but 5-gallon trees survive best because their root systems establish more readily.

See our list of replacement trees. You may also want to view or print our Tree Replacement List (pdf).

To request a replacement tree, speak with the Austin Energy representative evaluating the trees on your property.

Request Tree Pruning or Report Tree Limbs in Power Lines

To request tree pruning service, fill out this Pruning Request. To report power outages or tree limbs in power lines, call 512-322-9100.

For More Information

If you have questions about tree pruning, call Customer Care at 512-494-9400 or email Tree Pruning Services.

Last Updated: 7/11/17

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

Follow Us