City of Austin East Branch Customer Service Center Closed Tuesday

January 22, 2019

East Branch Closed for ConstructionThe City of Austin Rosewood-Zaragosa Utility Customer Service Center (East branch), located at 2800 Webberville Rd., will be closed Tuesday, January 22 for parking lot repairs. The work is only expected to last one day and the center will reopen Wednesday, January 23 at 7:45 a.m.

The City of Austin offers a variety of utility bill payment options. Customers may pay online using the City of Austin Utilities Online Customer Care website. It's easy and it's free.

The north branch Customer Service Center located at 8716 Research Blvd., Ste. 115 (near Ohlen Rd. and Hwy. 183) will be open Tuesday from 7:45 a.m. - 5 p.m. Cash, personal or cashier's checks, and money orders are accepted at the site.

Customers can make payments at the following authorized locations: most Austin H-E-B stores, ACE Cash Express, Money Box, Fiesta Mart, and Randall's. Customers can also pay by phone, by mail, or you can have payment automatically drafted from your bank account.

See all bill payment options

Austin Energy manages the City of Austin utility billing and customer care for water, electric, and other services.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

Follow Us