Austin Energy Earns Diamond-level Reliable Public Power Provider designation

April 5, 2019

Austin Energy has earned the Reliable Public Power Provider (RP3)® Diamond-level designation from the American Public Power Association for providing reliable and safe electric service.

Presented on April 1 during APPA's annual Engineering & Operations Technical Conference held in Colorado Springs, Colo., the RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity.

This year, 48 utilities earned the designation and, in total, 275 of the more than 2,000 public power utilities nation-wide hold the RP3 designation. This is the 14th year that RP3 recognition has been offered.

"Austin Energy is committed to safety and reliability, so earning this continued designation means the world to us," said Jackie Sargent, Austin Energy General Manager. "We are proud of our hard-working and dedicated employees who helped us join the ranks of other public power utilities who have also earned this prestigious distinction."

Aaron Haderle, Manager of Transmission and Distribution Operations at ‎Florida-based Kissimmee Utility Authority and chair of the Association's RP3 Review Panel, presented the designations.

"Receiving an RP3 designation is a great honor. It demonstrates that a utility strives for a high level of service and is constantly looking to improve," Haderle said. "Aside from demonstrating reliability, these designated utilities have shown commitment to system improvement, safety, and developing a strong and sustainable workforce."

A full list of designees is available here.

About Austin Energy
Customer Driven. Community Focused.

Austin Energy, the City of Austin's electric utility, serves more than 490,000 customer accounts and more than one million residents in Greater Austin. The utility’s mission — to safely deliver clean, affordable, reliable energy and excellent customer service — has guided Austin Energy in powering the community and supporting the region’s growth since 1895. For more information about Austin Energy, visit

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