Austin Energy continues overnight storm restoration work

June 4, 2018

A severe thunderstorm rolled into Austin overnight bringing high winds, rain and even some hail in certain areas. Austin Energy crews will work through Monday night to restore power to the remaining ~3,300 customer outages.

At the height of the storm, there were approximately 10,000 Austin Energy customers without power. For most of the outages, power was restored quickly. Restoration crews are working to repair 11 downed power poles and one transformer. Additionally, tree trimming crews are working to remove downed trees and branches causing issues. Updated outage information can be found at outagemap.austinenergy.com. Customers can also sign up on the site for outage text alerts.

Each power outage is a unique event. Crews on the scene must safely locate and assess the cause of the outage and communicate with other crews and the control center, often during changing weather conditions. Learn how we restore power.

SAFETY REMINDER: Austin Energy would like to remind the public to avoid downed power lines and poles. Always consider them energized and stay at least 35 feet away. Electricity can travel through the ground, fences, hoses, tree limbs and even playscapes. Call 9-1-1 immediately if someone makes contact with a downed wire; do not try to rescue someone who makes contact with one. To report a downed power line, please call 3-1-1. Learn how to avoid downed power lines.


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