City of Austin Utilities Help Customers Prepare for Winter Weather

December 4, 2023

Austin Water, Austin Energy, Austin Resource Recovery and the City of Austin Office of Homeland Security and Emergency Management are helping customers take steps now to prepare for the upcoming winter season. Meter keys, hose bib covers, hand-crank flashlights, emergency preparedness kit materials and winter preparedness tip sheets will be provided by the City.

Customers can pick up these supplies, while they last, at City of Austin Utilities Customer Service Centers (UCSC) this week:

UCSC — North
8716 Research Blvd., Suite 115
Tuesday, Dec. 5, 2023
8 a.m. – noon — or while supplies last

UCSC — East
Rosewood-Zaragosa Center
2800 Webberville Road
Wednesday, Dec. 6, 2023
8 a.m. – noon — or while supplies last

UCSC — South
1901 W. William Cannon Drive, Suite 100
Thursday, Dec. 7, 2023
8 a.m. – noon — or while supplies last

Get prepared for winter weather season by following the 4 P’s of preparedness: people, pets, plants and pipes. Learn more about winter weather safety, building a shelter in place kit and how to stay safe before winter at

Customers are also urged to tune in for emergency alerts by: