Other Line Items on Your Bill

In addition to your electric usage, you will see the following charges and fees on your bill:

Community Benefit Charge — The Community Benefit Charge consists of three components:

  • Customer Assistance Programs (CAP) — The City of Austin Customer Assistance Programs provide assistance to qualifying low-income and disadvantaged residential customers in the Austin Energy service territory. CAP provides bill discounts, such as waivers of the Austin Energy and Austin Water customer charges and City of Austin’s drainage fee.

    Learn more about Customer Assistance Programs
  • Service Area Lighting — The Service Area Lighting component recovers the cost of street lighting (except for those maintained by the Texas Department of Transportation) and the operation of traffic signals in the City of Austin.  Customers who live outside of Austin do not pay these fees.
  • Energy Efficiency Services — The Energy Efficiency Services component recovers the cost of energy efficiency programs. This includes rebates offered to residential customers to make improvements to their homes to reduce their electric bill.  
    Energy Efficiency Improvements — The rebates and incentives offered through Austin Energy Rebates and Incentives can help reduce the cost of making energy efficiency improvements to homes, businesses, or multifamily properties.

    Learn more about Austin Energy Rebates and Incentives

    Solar — This component includes recovery of the cost for solar rebates to encourage the installation of rooftop solar systems.  These systems help decrease long-term costs for Austin Energy and the ERCOT system.  Reducing demand for electricity during the peak summer months defers or avoids the construction of new generating plants.

    Learn more about rebates for installing a solar system in your home

    Green Building — This component recovers the cost for Austin Energy Green Building, which promotes and implements policies and guidelines to increase energy efficiency and sustainability in the construction of new homes and businesses.

    Learn more about Austin Energy Green Building

Pilot Programs


Austin Energy is studying the impact and effectiveness of a separate residential rate structure for customers who can shift their electricity consumption from on-peak hours (3:00 p.m. to 6:00 p.m., Monday through Friday).  The Residential Time-of-Use rate has limited availability.  Learn more about Residential Pilot Programs 

Plug-In Electric Vehicle Charging

Austin Energy is studying the impact of installation of and service to electric vehicle (EV) charging stations in residential customers' homes.  The Plug-In EV Charging rate has limited availability.  Learn more about Residential Pilot Programs

Learn More

Date last reviewed or modified: 11/1/17

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