Other Line Items on Your Bill

Charges and Fees

In addition to your electric usage, you will see the following charges and fees on your bill:

Community Benefit Charges — This includes the following components:

  • Customer Assistance Program (CAP) — The City of Austin Customer Assistance Program provides assistance to qualifying low-income and disadvantaged residential customers in the Austin Energy service territory. CAP provides bill discounts, such as waivers of the Austin Energy and Austin Water customer charges and City of Austin’s drainage fee.

    Learn more about the Customer Assistance Program
     
  • Service Area Lighting — The Service Area Lighting component recovers the cost of street lighting (except for those maintained by the Texas Department of Transportation) and the operation of traffic signals in the City of Austin. Customers who live outside of Austin do not pay these fees.
     
  • Energy Efficiency Programs — The Energy Efficiency Programs component recovers the cost of energy efficiency programs. This includes rebates offered to residential customers to make improvements to their homes to reduce their electric bill.
     
    • Energy Efficiency Improvements — The rebates and incentives offered through Austin Energy Rebates and Incentives can help reduce the cost of making energy efficiency improvements to homes, businesses, or multifamily properties.

      Learn more about Austin Energy Rebates and Incentives
       
    • Solar — This component includes recovery of the cost for solar rebates to encourage the installation of rooftop solar systems. These systems help decrease long-term costs for Austin Energy and the ERCOT system. Reducing demand for electricity during the peak summer months defers or avoids the construction of new generating plants.

      Learn more about rebates for installing a solar system in your home
       
    • Green Building — This component recovers the cost for Austin Energy Green Building, which promotes and implements policies and guidelines to increase energy efficiency and sustainability in the construction of new homes and businesses.

      Learn more about Austin Energy Green Building

Learn More

Date last reviewed or modified: 11/1/19

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