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Approved Electric Rates

Fiscal Year 2020

City of Austin Utility Bill Relief

As our community comes together to respond to the concerns of COVID-19, the City has taken steps to ensure customers have uninterrupted access to utility services and that customers experiencing hardships due to COVID-19 can get immediate utility bill help.

These measures are in effect from now until September 30, 2020:

All utility disconnects for non-payment are suspended and all late fees are waived.
All customers in need will be placed on payment arrangements.
Regulatory electric charges are reduced by 32% for residential and commercial customers, which will result in about a 4% reduction of the total bill. This change for residential customers is in effect immediately and on May 1, 2020 for commercial customers.
Rates for all residential electric customers are set at 7.814 cents/kWh for usage above 1,000 kWh.
Residential water rates (Tiers 1-3) and wastewater (Tiers 1-2) volume are reduced by 10%.
Customer Assistance Program (CAP) Utility Bill Discounts on electric charges are increased from 10% to 15%. Customers with household incomes at or below 200% of the Federal Poverty Level may receive the CAP discount.
The Financial Support Plus 1 fund has received additional funding. Customers who experience financial hardship due to the effects of COVID-19 are eligible for the Plus 1 Program.

Get more information about City of Austin Bill Relief

September 2019 — Annual Pass-Through Rate Adjustments

On September 10, 2019, the Austin City Council — Austin Energy’s governing board — approved changes to pass-through charges for Austin Energy for FY 2020.

These changes include an increase in the Power Supply Adjustment (PSA) and a decrease in the Regulatory Charge, both of which are included in all customer pricing. These pass-through charges are reviewed each year to reflect actual expenses.

Change to Power Supply Adjustment

The total PSA increase is 8.5%. The PSA change is due to two factors:

The elimination of a previous over-recovery balance. This brings the new PSA closer to current supply costs for power.
Extremely high Electric Reliability Council of Texas (ERCOT) power prices during August 2019.

Change to Regulatory Charge

The Austin City Council approved a decrease to the Regulatory Charge on customers’ bills of 6.7% to return a surplus of $7 million associated with the use of the wholesale transmission system within ERCOT.

April 2020 — Utility Bill Relief

On April 9, 2020, in response to the COVID-19 impact to our community, Mayor Steve Adler and the Austin City Council approved emergency utility bill relief efforts.

Measures include a reduction in Regulatory Charges of $25 million. This change will help both commercial and residential customers, saving them roughly 4% on their electric bills.
Additionally, the Austin City Council approved a reduction of residential customer rates for higher consumption levels.

View the approved electric rates tariff (pdf)