News

City of Austin utilities help customers prepare for winter weather

December 6, 2024

Austin Energy, Austin Water, Austin Resource Recovery, Austin Watershed Protection and the City of Austin Office of Homeland Security and Emergency Management are coming together to help customers with emergency preparedness, efficiency and sustainability this winter.

Information, demonstrations, and giveaway items will be offered at the City of Austin Utilities Customer Service Centers north and south locations Dec. 10 and 11. Meter keys, hose bib covers, hand-crank flashlights, solar-powered device chargers, emergency preparedness kit materials and winter preparedness tip sheets will be provided by the city. Customers can:

  • Learn how to stay safe during a power outage and get a free solar phone charger from Austin Energy.
  • Get a free water shutoff key or insulated faucet cover to help you prepare for freezing temps and avoid property damage from Austin Water.
  • Get ideas for dealing with winter emergencies from the Austin Department of Homeland Security and Emergency Management and start building your emergency preparedness kit.

Quantities are limited, so customers are encouraged to arrive early.

UCSC — North
8–11 a.m., or while supplies last
Tuesday, Dec. 10, 2024
8716 Research Blvd., Suite 115
Tuesday, December 10, 2024

UCSC — South
8–11 a.m., or while supplies last
Wednesday, Dec. 11, 2024
1901 W. William Cannon Dr., Suite 100

During winter weather season, remember the “Four Ps” of preparedness: people, pets, plants and pipes. Learn more about winter weather safety, building a shelter in place kit and how to stay safe before winter at ReadyCentralTexas.org.

Customers are also urged to tune in for emergency alerts by: