Austin Energy is the nation’s eighth largest publicly owned electric utility. We serve more than 420,000 customers and a population of almost one million. We provide service within the City of Austin, Travis County, and a small portion of Williamson County.
More than Electricity
We do more than supply electricity. Austin Energy also offers these services for residential customers:
- Dozens of programs to help you save energy and money
- Tree pruning to keep branches away from power lines
- Street and Nightwatchman lighting
- Help locating underground utility lines
Austin Energy is a utility service provided by the City of Austin along with drainage, solid waste, street service, wastewater, and water.
All City utilities are included a single monthly bill.
Start, Stop, or Transfer Utility Services
It's easy to request utility services; just register and login to Online Customer Care.
You can also call Customer Care at 512-494-9400 to request services.