City of Austin Utilities for Your Home
New or existing residential customers can start, stop, or transfer all utility services with the City of Austin online, on the phone, or in person.
Billing and Payment Options
Find the billing and payment options that work best for you. Customer Assistance and Payment Arrangements are available.
Residential Services
Get help with services like tree trimming, call before you dig and street lighting.
Save Money & Energy
Explore programs, rebates and incentives to help you save on your energy bill.
Report a Problem
Learn how to report power outages, get text alerts and identify pole problems.