Austin Energy Information on Power Outages

How to stay safe and report electric outages in your home or business

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When The Lights Go Out, Don’t Be In The Dark

Whether it's at your home or business, Austin Energy’s outage map and notification system helps you stay informed during outages.

Monitor Your Outage

Monitor Your Outage

From lights out to lights on, we help you stay informed during outages.




Having trouble? Call 512-322-9100.
Change Alert Preferences in Online Customer Care

Text Alerts Now Available

Got a mobile phone? Sign up now for text alerts so you can be prepared when outages occur.

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Stay Safe During an Outage

Follow these tips and guidelines to keep you and your family safe. Includes food safety and how to stay safe around downed power lines.

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Be Prepared

Do you have necessities on hand for when outages occur? Use our checklist to prepare.

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Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages
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