About Austin Energy - Who We Are

Our commitment to safe, reliable electric service, environment, and community

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Austin Energy At-A-Glance
We are the nation’s 8th largest publicly owned electric utility. We serve more than 448,000 customers and more than 1 million residents. Our mission is to safely deliver clean, affordable, reliable energy and excellent customer service.
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Service Area of Over 437 Square Miles

Austin Energy serves all of Austin and Travis County, as well as 15 square miles of Williamson County. 50% of our service area is outside the City of Austin.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

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Hey going back to school this week? Have a great first day! StEVi…
#DYK that for every degree below 78 you set your thermostat, your energy use could increase by 6% to 8%? Avoid surp…
Manage your water usage and check for leaks! Check your toilet by adding a few drops of food coloring to the tank a…

 

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