About Austin Energy - Who We Are

Our commitment to safe, reliable electric service, environment, and community

Main Banner Image
Austin Energy At-A-Glance
We are the nation’s 8th largest publicly owned electric utility. We serve more than 448,000 customers and more than 1 million residents. Our mission is to safely deliver clean, affordable, reliable energy and excellent customer service.
Secondary Banner Image

Service Area of Over 437 Square Miles

Austin Energy serves all of Austin and Travis County, as well as 15 square miles of Williamson County. 50% of our service area is outside the City of Austin.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages
Twitter
Agreed! It's always an interesting conversation to ask people what they keep their thermostat at during the summer.
RT 'Tis the season for Trail of Lights! Check the map for road closures, bike/scooter parking and passenger pickups/drop-o…
You can pay with a credit card via the Quick Payment option through Paymentus. However, there is a fee a…

 

Follow Us