About Austin Energy - Who We Are

Our commitment to safe, reliable electric service, environment, and community

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Who We Are
Austin Energy is more than just a power company. We are 1,700 of your friends and neighbors with a mission to safely deliver clean, affordable, reliable energy and excellent customer service — 24 hours a day, 365 days a year.
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Service Area of Over 437 Square Miles

The Austin Energy electric system serves a 437 square mile area, including Austin and portions of Travis, Williamson and Hays counties.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

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