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Lighting Services

Streetlights and Nightwatchman Lights

Austin Energy provides streetlight systems within the Austin city limits. We will also provide affordable, maintenance-free Nightwatchman lighting services within the Austin Energy service area.

Our lighting systems balance the demand for lighting and energy efficiency with your needs for safety and security. They are activated automatically by use of a photocell.

Our Distribution Design staff can provide information on a complete lighting system package that includes design, engineering, installation, and maintenance of all lighting systems.

Streetlights

Austin Energy will conduct a free, onsite evaluation for customers who request more street lighting for their neighborhoods.

If we determine additional street lighting is warranted, we will also identify the best location for maximum illumination and coverage.

Nightwatchman Lights

Outdoor lighting discourages theft and vandalism, enhances personal safety, and reduces the potential for accidents.

The Austin Police Department Crime Prevention Team recommends the use of outdoor Nightwatchman lights for your property or business.

  • Installation — Austin Energy mounts Nightwatchman lighting systems on existing utility poles. Pole-mounted lighting provides uniform illumination and greater coverage than lighting systems mounted on building structures.
  • Maintenance — Austin Energy maintains all installed Nightwatchman lighting equipment.
  • Cost and Billing — If you are an Austin Energy customer, your monthly Nightwatchman lighting services charge is included on your regular City of Austin utility bill.

Request Service, Report Problems

Call Austin 3-1-1 or email Street Lighting Services to request service or report problems with outdoor lighting.

Provide the following information with your request:

  • Name
  • Address
  • Daytime phone number or email address
  • Location of the streetlight in need of repair
  • Location of the area in need of additional lighting
  • Pole number (if available)

Repairs will be completed within three working days.


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TDD: 512-477-3663
Relay Texas: 7-1-1

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