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Public Power Works for You

Our customers help determine our electric rates and the policies and programs that enhance our quality of life.

Rate Changes in Effect January 1

On August 29, 2016, Austin City Council set new, lower electric rates. The impact of these reductions will show up in bills for both residential and commercial customers starting January 1, 2017.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

512-322-9100
View Outages Online

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RT Check out our latest electric vehicle related podcast, with Karl Popham of !
RT Great information in this mornings #cleantechup keynote by Greg Flay, CTO of #scc17 htt…
Crews have restored all power at Metric Blvd/Burnet Rd/Research Blvd/Payton Gin/Ohlen area caused by bird nest fire. #ATXoutage

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