COVID-19 Precautions with Solar Inspections

CDC Guidelines and Additional Safety Requirements

Austin Energy will be in the community delivering solar inspections to our city. Contractors are required to attend solar inspections. Customers may attend if they wish, but it is not required.

Austin Energy team members will follow the guidelines below during solar inspections to protect themselves and members of the community. We encourage contractors and customers who attend solar inspections to follow these guidelines as well.

Austin Energy solar inspectors will:

  • Maintain physical distancing of at least 6 feet from other individuals.
  • Wear a face covering over the nose and mouth.

With limited exceptions, solar inspections are conducted outdoors. At times there are system components that need to be accessed from inside the home.

If the solar inspection requires entry to the home Austin Energy will obtain permission from the customer prior to entry. If you would like to opt out of entry to your home, please email our Solar Inspections team.

We appreciate your continued patience and cooperation as Austin Energy continues to serve our growing solar community.

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Date last reviewed or modified: 6/25/21

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