Energy Use & Sales

Customers
The number of customers we serve has grown along with the population of Austin. Browse the number and type of Austin Energy customers per year.

Rates  Cents per kWh
In 2013, Austin Energy adjusted its base electric rates for the first time in 18 years, yet they remain among the lowest in Texas. Download annual rates in cents per kWh by customer class.

Residential Average Monthly kWh and Bills
Residential customers use an average of about 1,000 kWh of electricity per month, with usage higher during hot summer months and lower in the winter. View tables show monthly average usage in kWh by month for residential customers starting in 2000. Tables include monthly fuel charges and electric bill amounts.

Sales  kWh by Customer Class
This table groups Austin Energy customers into five classes: residential, commercial, industrial, public street and highway, and government. View sales in dollars and kWh along with annual percent change for each customer class.

Sales  Revenue by Customer Class
This table groups Austin Energy customers into four classes: residential, commercial, industrial, and other. Download annual revenue in dollars for these four customer classes.

System Peak Demand
System peak demand is the largest amount of electricity consumed by Austin Energy customers at any given time. Scan the system peak demand for each year in MW along with the date that year’s peak demand occurred. Data starts in 2006.

Date last reviewed or modified: 12/22/16

Customer Services
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