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Public Power Works for You

Our customers help determine our electric rates and the policies and programs that enhance our quality of life.

Rate Changes in Effect January 1

On August 29, 2016, Austin City Council set new, lower electric rates. The impact of these reductions will show up in bills for both residential and commercial customers starting January 1, 2017.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

512-322-9100
View Outages Online

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Hey Austin, come test your knowledge of energy efficiency by taking a spin on the prize wheel! #EarthDayATX
To-do list: Visit #EarthDayATX. Reduce air pollution. Grow green jobs. All when you decide to #BeAWindFan…
RT Stop by our booth while you’re at Earth Day ATX this Saturday to discuss Electric Vehicles, Solar, and much more!
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