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Public Power Works for You

Our customers help determine our electric rates and the policies and programs that enhance our quality of life.

Rate Changes in Effect January 1

On August 29, 2016, Austin City Council set new, lower electric rates. The impact of these reductions will show up in bills for both residential and commercial customers starting January 1, 2017.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

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In a power outage, use flashlights or your phone’s flashlight to light your way! Candles pose a fire & fume hazard…
Before the lights go out, get your tech ready! Keep a backup charger pre-charged on hand for your mobile device.…
Register today for Outage Alerts! Report outages/get updates with our new text-communication service on your📱…

 

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