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Service Area Map

Austin Energy is the nation’s 8th largest publicly owned electric utility. We provide electric service to a population of almost one million.

Our service area covers approximately 437 square miles. Most of those square miles (about 422) fall within Travis County. The remaining 15 square miles are in Williamson County. About half of our service area (227 square miles) is within the Austin city limits.

image of map showing that the Austin Energy service area covers Travis County and part of Williamson County. It includes the City of Austin and 15 areas outside the City limits.


Customer Services

512-494-9400
TDD: 512-477-3663
Relay Texas: 7-1-1
ADA: 512-974-3256
Outside Austin call toll-free:
888-340-6465

City of Austin Utilities Online
Start/Stop/Transfer Service
Call Before You Dig
Bill Disputes
Tree Pruning
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Report Outages

512-322-9100
View Outages Online

Electric Rates
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Excited about Mon 3/27 Electric Drive celebration at 4 pm! #EV #ETS17
Earth Hour is 8:30 p.m. Saturday night. #EarthHour
Crews are responding #outage in the FM 973/Hornsby Bend region. see for more information.
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