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Service Area Map

Austin Energy is the nation’s 8th largest publicly owned electric utility. We provide electric service to a population of almost one million.

Our service area covers approximately 437 square miles. Most of those square miles (about 422) fall within Travis County. The remaining 15 square miles are in Williamson County. About half of our service area (227 square miles) is within the Austin city limits.

image of map showing that the Austin Energy service area covers Travis County and part of Williamson County. It includes the City of Austin and 15 areas outside the City limits.


Customer Services

512-494-9400
TDD: 512-477-3663
Relay Texas: 7-1-1
ADA: 512-974-3256
Outside Austin call toll-free:
888-340-6465

City of Austin Utilities Online
Start/Stop/Transfer Service
Call Before You Dig
Bill Disputes
Tree Pruning
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Report Outages

512-322-9100
View Outages Online

Electric Rates
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Reminder: is not available today due to scheduled system maintenance. Thanks for your patience!
Congrats to Padron Elementary for earning Austin Energy Green Building's 4-Star Award!
System maintenance Sat 2/25: won’t be available; call center taking emergency calls only. Thanks for your patience!
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