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Community Outreach

Austin Energy is more than an electric utility. We are closely engaged with the community. We present a variety of outreach programs, and we participate in an average of 60 outreach events each year.

At community events we provide information about energy efficiency rebates and loans, renewable energy, Green Building, and other topics.

Community Programs

Our Community Outreach programs focus on education and electrical safety. We offer:

  • Speaker's Bureau — Have an Austin Energy expert talk to your group about a variety of energy-related topics. Just let us know what you are interested in and we’ll provide a knowledgeable speaker.
     
  • Facility Tours — Get an inside look at how electricity is produced and transmitted. Set up a group tour for adults or children 4th grade or older to visit Austin Energy natural gas or district cooling plants.
     
  • Solar Site Visits — We refer groups who want to visit a solar power facility to the Webberville Solar Farm outside Austin. Although we purchase all 30 megawatts of power from this facility, we do not own it, so you’ll need to register as a visitor on their website. Austin Energy may be able to facilitate a presentation during your visit. Email Austin Energy for more information.

Community Events

Each year, we participate in an average of 60 outreach events throughout our service area. We attend general community events or job fairs, as well as events organized by other City departments, homeowner or neighborhood associations, and professional associations.

We provide information about energy efficiency rebates and loans, renewable energy, and Green Building, among other topics.

Customer Assistance Program Events

The City of Austin Customer Assistance Program (CAP) sponsors an annual Community Connections Resource Fair to help bring together low-to-moderate income families with a variety of service providers in our service area.

Additionally, CAP hosts an annual Affordable Energy Policy Summit that introduces local non-profit and state and local government agencies to our program benefits, residential rates, and bill options for customers.

Annual Events with Austin Energy Participation/Sponsorship
Event Season
Regional Science Festival Winter
Public Power Lineworkers Rodeo Spring
City of Austin Career Expo Spring
Cool House Tour Summer
Juneteenth Celebration Summer
Texas Lineman’s Rodeo Summer
Affordable Energy Policy Summit Summer
Austin Tour de Cure (American Diabetes Association) Fall
National Night Out Fall
CityWorks Academy Fall
AustinCorps Fall
Chuy’s “Children Giving to Children” Parade Fall
Community Connections Resource Fair Fall

For More Information or to Invite Us to an Event

To invite us to an event, please email Austin Energy Outreach or call 512-972-9522. Your event must be hosted in Austin Energy’s service area in order for us to participate.


Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages

512-322-9100
View Outages Online

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