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Austin Energy At-A-Glance

We are the nation’s 8th largest publicly owned electric utility. We serve more than 448,000 customers and more than 1 million residents. Our mission is to deliver clean, affordable, reliable energy and excellent customer service.
Austin Energy Service Area

Service Area of Over 437 Square Miles

Austin Energy serves all of Austin and Travis County, as well as 15 square miles of Williamson County. 50% of our service area is outside the City of Austin.

Customer Services
Disability Assistance

TDD: 512-477-3663
Relay Texas: 7-1-1

City of Austin ADA Office

Report Outages
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In a power outage, use flashlights or your phone’s flashlight to light your way! Candles pose a fire & fume hazard…
Before the lights go out, get your tech ready! Keep a backup charger pre-charged on hand for your mobile device.…
Register today for Outage Alerts! Report outages/get updates with our new text-communication service on your📱…

 

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