Power Saver™ Program
Apply for the Home Performance with ENERGY STAR^®—Loan

Requirements

	In order to install a new AC unit through Loan Option 1, you must make all weatherization improvements recommended in the energy analysis.
	Loan Option 2 allows you to install a new AC unit and seal or replace your existing duct system. Additional measures, such as installing attic insulation, solar screens, window film or radiant barrier, can be added to this loan option.
	If AC unit is not replaced, a loan will cover any or all of the recommended weatherization measures. Personal Loans require a minimum loan amount of $500. Energy Improvement loans require a minimum loan of $1,500.
	New AC units or heat pumps must be sized to either service a minimum of 600 sq.ft. per ton or have the participating company perform a load calculation to determine the size of the AC unit. Duct System Performance Testing is required. The AC unit must meet the minimum SEER requirements. Both the AC condensing unit and evaporator coil must be replaced.
	All work must be performed by a Participating Company.

Apply
The average loan in this offering for a new AC system and typical weatherization measures needed is about $5,000.

1. For loan pre-approval with our financing partner, Velocity Credit Union, call (512) 469-7060 or toll free (800) 933-2029 (select Option #3) or apply online at www.velocitycu.com. Both services are available 24/7. Once you are approved, you may fax your completed loan application to (512) 225-9205, or submit them to a Velocity branch office.
   
   

   Velocity Branch Offices
   Area	Address
   Main Branch	610 E. 11 th St., Austin, Tx 78701
   South	4220 S. Lamar Blvd, Suite 100, Austin, Tx 78704
   Slaughter Ln.	9300 S. IH-35 Bldg. I, Austin, TX 78748
   Round Rock	900 W. Round Rock Ave, Round Rock, Tx 78681
   West	1201 W. Braker Lane, Austin, Texas 78758

   
   
2. Choose a Participating Company from our list to perform a home energy audit. Most participating companies provide an energy audit. The audit takes approximately 30 minutes. This loan program only covers work performed by our Participating Companies.
3. The company provides recommendations and cost estimates for energy-efficient home improvements. Feel free to request bids from more than one company. We require participating companies to provide a minimum 1-year warranty on all materials, parts and workmanship.
4. The participating company arranges for Austin Energy to review their energy audit and bid estimates, and sign off on the proposed work.
5. Austin Energy faxes the approved bid to Velocity. The loan closing documents are finalized by Velocity. Generally, the Participating Company will receive your loan documents and deliver them to you, or you may request to receive the documents by mail from Velocity. Call Velocity at (512) 469-7060 or toll-free (800) 933-2029 (select Option #3), if you have questions regarding these documents.
6. Have the work completed.
7. The Participating Company arranges for a final inspection by Austin Energy. Once Austin Energy inspects the completed work, you sign the final inspection report.
8. The Participating Company faxes the final inspection report to Velocity. Velocity pays the company directly, within 24 hours.

Resolving Post-Inspection Problems
The product manufacturer or vendor’s warranty may cover problems that arise after final inspection. It is your responsibility to pursue your rights with the appropriate party.

If you cannot reach an agreement, provide the vendor written notice of the problem, the solution you request, and a reasonable deadline to remedy the problem. If a solution still cannot be reached, contact an Austin Energy Customer Service Representative at (512) 974-7827.

Funding
Funding is limited. Customers cannot apply funds from more than one program to one type/set/instance of energy improvements. We provide offerings to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice.

To learn more, call (512) 974-7827.

Si le gustaría recibir esta información en Español, llame a Austin Energy al (512) 974-7827.

Thank you for your interest in our Power Saver Program. Please note that you can apply for either a loan or a rebate, but not both.

Power Saver™ Program—Saving Energy Together