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Pay Utility Bills by Phone or on the Web

Call toll-free (800) 959-7063 to make utility payments by phone or use the online Quick Pay at www.coautilities.com.

The fee for this service is $4.95/payment. You can pay up to $600 per single transaction. And you can make no more than three (3) transactions in a 24-hour period and no more than five (5) transactions in a 30-day period.

Accepted Forms of Payment
The City of Austin Utilities payment system accepts:

Payments Accepted
Visa
Mastercard
Discover
ATM/debit cards
Electronic checks

Necessary Information
Be prepared with the following:

Required Information
City of Austin account number, including the numbers following the dash.
Credit card or ATM/debit card number and expiration date
Zip code where the credit/debit card statement is mailed for payment
Routing number and checking account number if paying by check
Payment Amount
Pen and paper to record confirmation code

A non-sufficient funds (NSF) charge will be assessed if payment is rejected.

 

 

Quick Links
 
En Español: Pague su Cuenta de Servicio Público por Teléfono o por Internet

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Mail
Walk-up: Payment Locations and Drop Boxes
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Online Banking
Levelized Billing

 
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