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Pay Utility Bills by Phone or on the Web Using Quick Payment

You can make Quick Payments over the phone or online.

  • Call toll-free (800) 959-7063 or (866) 694-5861 to make utility
    payments by phone.
  • Use Quick Payment at www.coautilities.com.

There is a $4.95 fee and a $1,000 limit for each Quick Payment.

You can make no more than three transactions in a 24-hour period and no more than five transactions in a 30-day period.

Types of Quick Payments Accepted
Quick Payment lets you pay your utility bill with:

  • Visa
  • Mastercard
  • Discover
  • ATM/debit cards
  • Electronic checks

Required Information

You'll need to supply:

  • City of Austin account number, including any leading zeroes
  • Credit card or ATM/debit card number and expiration date
  • ZIP code where the credit or debit card statement is mailed for payment
  • Routing number and checking account number if paying by check
  • Payment amount
  • Pen and paper to record confirmation code

A return item charge will be assessed if payment is rejected.

 

 

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En Español:  En línea o por teléfono: Con un cargo

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