Residential Service

Application:
This rate is applicable to electric service required by residential customers in single-family dwellings, mobile homes, town houses, or individually metered apartment units. When a portion of a residence or household unit is used for non-residential purposes only as defined by Section 13-2-260 of the Austin City Code, this rate may be applied.

This rate is further applicable to any church, synagogue or other public place which is used for the purpose of conducting group religious worship services. This rate is not applicable for service to any dormitory, school, child care facility, lodge, gymnasium, meeting hall, office, or any other indoor or outdoor facility which is not used by the public for group religious worship services.

The customer charge shall be waived if the customer or a person residing in the household of a customer is either a certified recipient of Supplemental Security Income (SSI); an aged, blind, or disabled Medicaid recipient; or has been receiving assistance under one of the Travis County energy assistance programs (CEAP, FEMA, or ENTERP) or the Austin/Travis County Medical Assistance Program (MAP) within the last twelve months. In addition, customers who qualify for the customer charge waiver shall be charged an amount equal to the Batch-1 Green Power Charge in lieu of the residential fuel charge. This charge shall be applied to the customer's total metered monthly usage. However, this charge may be applied to a prorated usage per customer so as not to exceed the total 100,000 MWh allocated to this program. If the Batch-1 Green Power Charge exceeds the residential fuel charge, the residential fuel charge will be applied to the customer's total metered monthly usage. Austin Energy will re-evalute the availability of energy allocated to this program as needed. The credit will only be applicable until March 1, 2011, the last date through which the Batch-1 Green Power Charge will be valid. A customer who receives the charge equal to the Batch-1 Green Power Charge, but becomes ineligible for the customer charge waiver is not eligible to receive the charge equal to the Batch-1 Green Power Charge, but may participate in the GreenChoice^® program by signing up for the GreenChoice^® Batch and Green Power Charge in place through the GreenChoice^® Energy Rider. Austin Energy will determine if a participant is eligible to continue to receive the customer charge waiver and the charge equal to the Batch-1 Green Power Charge by contacting each participant through a mail-out sent between October 1 and January 31.

Character of Service:
The Character of Service provided under this rate shall be alternating current, 60 cycles, single phase or three phase, in accordance with the Utilities Criteria Manual prescribed by the City of Austin which may be amended from time to time. Electric service of one standard character will be delivered to one point of service on the customer's premises and measured through one meter.

Fuel Adjustment Clause (FAC) - plus an adjustment for variable costs, calculated according to the Fuel Adjustment Clause Tariff, multiplied by all kWh.

* Customer will be assessed a monthly charge of $6.00 for service of at least 10 days.

We make every effort to be accurate in displaying rates online. In case of conflict, the official tariffs on file with the City Clerk's office take precedence.